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1434 London Rd, Norbury, London SW16 4BX, UK – 0345 734 5345
Very very very helpfull staff!
9 Wellesley Rd, Croydon CR9 2AA, UK – 0345 740 4404
Very lovely attendants who you would firstly speak to queue for the advisors. Nice waiting area. However the advisor I encountered provided me with false information and he was really forceful. I'm glad that I knew the correct information online so I wasn't cheated by him. I ended up finishing up my account opening and switch in another branch. It's very appealing so I've made formal complaint and received positive feedbacks from their customer service. Watch out if you ever speak to Nirav S Palan.
Brilliant and professional staff. Possibly because they are all quite young. Good bunch.
139a N End, Croydon CR0 1TN, UK – 0345 740 4404
AVOID THE COUNTER SERVICE IF YOU CAN! It's a fine branch if you can use the self-service machines and pop in and out quickly but god help you in the instances you need to queue up to speak to a cashier, which sometimes you've got no choice but to do. - Long queues with people often pushing in without consequences - Inconsiderate and rude staff often at open windows doing their own chores, sometimes even openly having lunch even when there is clearly a long queue of people who've been waiting for ages and are getting frustrated - Too many inexperienced or trainee staff who don't know what they're doing which contributes to the ridiculous wait times - Pens to fill out paying in forms often not working or unavailable Like most banks, these dirtbags make MILLIONS from our deposits and rather than hire staff and make in-branch experiences better using that windfall they instead prefer to help illegally launder money for Mexican drug cartels.
Good customer service and an array of self service machines and coin counter available for account holders ....saves a lot of time especially during busy periods
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