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44 Surrey St, Croydon CR0 1RJ, UK – 020 8686 3700
One of the better gyms in Croydon. Overall I recommend this club despite the price tag. The environment is pleasant and is maintained to a satisfactory level. The biggest draw back for this club is the staff. The are few good ones however the majority lack customer service skills. I think the trainers need to be reminded that they’re working ... even when they’re not in a PT session. Too much idle talk and personal chats amongst themselves in front of members looks sloppy. Note to club. Why do paying customers need to ask for towels? You can see which members pay additional fee when they swipe in. Can you have the towels ready? instead of asking ‘can I help’ why not say ‘here’s your towel’
Great gym in the heart of Croydon. Plenty of machines, no waiting and a good selection of classes. The pool is an added benefit, something that other gyms locally can't match. Would like to see more classes focused around the pool, as it seems empty most of the time. Two bad things; The WiFi is pretty much non-existent.....no signal at all when using any of the machines. Second thing is that there are plenty of TV screens you can watch while exercising or you could if the WiFi was working. The problem is that 2 of them are always sport, 1 is music videos and the other one is adverts for Sky Movies that is on a 30 second continuous loop. A lost opportunity here! Why not put on Fitness Videos or Bodybuilding or tips on health that could inspire while you exercise. Even some motivational life coaching stuff on a 1 hour loop would be a huge improvement. With Pure Gym opened just 100 meters away, now more than ever it needs to be different and needs a good reason to justify £60 a month.
2A Green Ln, Thornton Heath CR7 8BA, UK – 020 8765 4757
1212 London Rd, London SW16 4DN, UK – 020 8679 2226
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